Shipping information

An email confirmation will be sent to you once your order has been accepted.  Once your order has shipped, we will send you another email confirming shipment.  Once shipped, you will be able to review your order and, if sent via a tracked service, track your shipment via our shipping partner.

If you have any issues with your delivery, please contact us.

New Zealand Delivery

Delivery Service to your door Delivery Time*
TOLL Parcels Tracked 7 days or less

*Delivery time is from when your parcel is picked up from our warehouse. We are unable to guarantee the actual delivery time

Delivery in New Zealand is via tracked courier to your door.  Our courier does not deliver to PO Boxes, so please give us a physical address for delivery.

We deliver nationwide on mainland New Zealand for a flat rate of $7.50. You will receive free shipping for all online orders over $75.00.  All pricing is in New Zealand dollars and includes GST. 

 

USA/Canada Delivery

Delivery Service to your door or PO Box Delivery Time*
New Zealand Post International Courier Tracked 6 working days or less
New Zealand Post International Air Non Tracked 10 working days or less

*Delivery time is from when your parcel is picked up from our warehouse. We are unable to guarantee the actual delivery time.

Note: We are unable to assist with locating undelivered parcels sent via the New Zealand Post International Air Non Tracked service.

Any local USA/Canada customs clearance, duties and/or taxes that may apply to your shipment are your responsibility. All pricing is in New Zealand dollars.

 

Australia Delivery

Delivery Service to your door or PO Box Delivery Time*
New Zealand Post International Courier Tracked 6 working days or less
New Zealand Post International Air Non Tracked 10 working days or less

*Delivery time is from when your parcel is picked up from our warehouse. We are unable to guarantee the actual delivery time.

Note: We are unable to assist with locating undelivered parcels sent via the New Zealand Post International Air Non Tracked service.

Australia customs clearance, duties and/or taxes that may apply to your shipment are your responsibility. All pricing is in New Zealand dollars.